Shipping & Returns


  • We ship via UPS and USPS
  • Shipping Rates are calculated based on item purchased
  • 2 to 5 business days
  • Shipping rates are nonrefundable


Return Policy

Capital Hatters provides first class service and workmanship.  Custom hats are made specifically for each customer, therefor we are unable to provide refunds.  If your hat does not fit, feel, or look the way you had envisioned, please contact us about reshaping or resizing to get the correct look and fit.  Capital Hatters is committed to satisfied customers and standing behind our craftsmanship.